Terms of service

These terms apply when you visit WinterLayer Co. or place an order through our online store. By using the store, you agree to provide accurate information and use the site only for lawful purposes.

Products and orders

We make reasonable efforts to describe products, pricing, colors, sizing, availability, and delivery estimates accurately. Screen colors and garment measurements can vary slightly. We may refuse or cancel an order when information is incorrect, payment cannot be authorized, stock is unavailable, or fraud is suspected. If we cancel a paid order, the payment will be refunded.

Pricing and payment

Prices are shown in the currency displayed at checkout. Taxes, shipping charges, duties, and other required fees are shown when applicable before the order is submitted. Payment must be authorized before fulfillment begins.

Shipping, returns, and refunds

Our Shipping Policy and Refund Policy form part of these terms. Delivery dates are estimates rather than guarantees.

Product use

Read and follow the care and safety information supplied with the product. Disconnect and remove the power bank before cleaning the heated vest. Use only a compatible, reliable USB power source. Stop using the product if it is damaged or behaves abnormally.

Website content

The WinterLayer Co. name, store design, text, and original content may not be copied or used commercially without permission. Product and service names belonging to others remain the property of their owners.

Changes

We may update these terms when the store, services, or legal requirements change. The version posted on this page applies from its publication date.

Contact

Questions about these terms can be sent through our Contact page. We normally reply within 2 business days.